Submissions/civiCRM

This is an accepted submission for Wikimania 2012.

Submission no.: 648

Title of the submission: CiviCRM - The Swiss Army knife for chapters

Type of submission (workshop, tutorial, panel, presentation): Presentation+Discussion

Author of the submission: Holger Motzkau, Manuel Schneider

E-mail address: holger.motzkau@wikimedia.se, manuel.schneider@wikimedia.at

Username: Prolineserver, 80686

Country of origin: Germany

Affiliation, if any (organization, company etc.): Wikimedia Sweden, Wikimedia Austria

Personal homepage or blog

Abstract (at least 300 words to describe your proposal)

Since the Wikimedia Foundation started using CiviCRM, many chapters introduced the system. It became an important tool for handling donations, members, or newsletters. It is under steady, quick development and improvement by a quite big global community, and has the potential to be a Swiss Army knife for administrative tasks. However, as a powerfull tool, it is complex to set it up, and fast release cycles of both civiCRM and Drupal make it hard to maintain.

We present how Wikimedia Sweden and Wikimedia Austria introduced the system stepwise in the last two years, how we customized interfaces with Drupal and Mediawiki, and addressed several problems. We show how we organize our workflows, use it for accounting, the annual audit and event organization. We try to give an overview of the technical needs to introduce the system and draw a basic benefit-cost analysis based on our experiences, helping other chapters and interested parties in their decision making. Last but not least we also want to trigger the exchange of experiences and best pracitces with the system to make the usage of civiCRM even more productive.

Track: Technology and Infrastructure

Length of presentation/talk: 25 Minutes (15min presentation+10min discussion)

Will you attend Wikimania if your submission is not accepted?: yes

Slides or further information (optional)

Special request as to time of presentations

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Risker (talk) 02:29, 13 May 2012 (UTC) I think this might also be useful for the varied tasks that Enwp's Arbcom has to carry out, depending on infrastructure needs.[reply]
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